About us
Voluntary Action Camden is a ‘CVS’ or Council for Voluntary Service. Organisations such as ours are also known as an ‘umbrella’ or ‘infrastructure’ organisation. Essentially, we are charity that supports other charities and community groups to thrive.
Our work covers a variety of areas:
For a small organisation, Voluntary Action Camden has a big impact on the voluntary community in Camden and we have been serving community groups in the borough since 1907!
The range of voluntary sector services in Camden is huge, from community arts to tackling health inequalities; from protecting the environment to safeguarding children. Many voluntary groups start informally, responding to a community need, but as the need grows, they face increasing challenges. VCS groups are able to turn to us for guidance on shaping their structure, collaborating with other community organisations and engaging with public sector bodies to build their voice and influence in the borough.
This is where our work comes in…
We help new organisations to get started and we support established organisations to achieve their aims. Our consultation services provide a space where groups can ask us anything, and our long-established knowledge of local organisations, services and the local community allows for reliable and sustainable collaboration with other community groups as well as strategic bodies like Camden Council and the NHS. We also provide training through our website, on-demand or in person, and offer specialist services such as social prescribing, safeguarding and mental health.
More recently, Voluntary Action Camden has been involved in informing public policy on Integrated Care Systems (ICS), cost-of-living, Covid-19 response, and community safety, enabling an avenue for voluntary and community sector groups to get their voice heard and to build influence on the issues that matter to the communities they support.
The diagram above, produced by NCVO, outlines the many ways that a CVS, like Voluntary Action Camden, supports community and voluntary organisations. London Plus has also produced a video to help people understand the role of a typical CVS.
Our team
Our team are passionate and devoted, bringing heart and humanity to the work. We have a genuine commitment to helping community sustainability and development.
CEO
Description to be updated soon
Community Safeguarding Partnership Lead
Dianne is Project Lead for the Community Safeguarding Partnership, responsible for the coordination, delivery and engagement of all safeguarding training, consultation and development for BAME community, faith and supplementary school settings.
Available: Monday to Wednesday
Communications Officer
Duncan started working for VAC in November 2023 as a communications officer. With a background in languages and writing, as well as experience in working with vulnerable groups, he is focused on making sure our external communications deliver key updates and information about our work, and the work of our partners and community groups.
Available: Tuesday and Friday
Health Transformation and Partnership Manager
Donna started working with Voluntary Action Camden in 2006, coming from a community arts and urban regeneration background. Her first role at Voluntary Action Camden was developing the Community Empowerment Network. Since 2013 she has been involved in developing Voluntary Action Camden’s work, and supporting community groups, in emerging policy areas important to our sector. These include community led and neighbourhood planning, and social prescribing/ health transformation. She leads Voluntary Action Camden’s social prescribing work and manages the Community Links service, and work with groups developing neighbourhood projects and services.
Data Entry and Website Volunteer
Hasel has been volunteering for Voluntary Action Camden since 2013. She has an important role in helping to keep information on VAC’ systems up-to-date. She ensures details of organisations on the One Camden directory (shows all community groups and organisations in Camden) are accurate by looking their details up and ringing and emailing them. She helps the VAC staff team by running reports via VAC’s CRM database “Salesforce” which bring up the details of particular services in Camden e.g. all befriending services in Camden etc. She ensures any new organisations running in Camden are included to Salesforce and the directory. She speaks with them via email and over the phone to verify they are happy with what’s been included. She also ensures any internal details we have for organisations on our system are accurate.
Available: Tuesday, Friday and alternate Thursdays
Community Links Volunteer Co-ordinator
Mandira joined Voluntary Action Camden in 2012, having previously worked as an employability officer with Islington Council and an IT tutor teaching computing skills to adults in the community. She is an experienced community outreach worker and has been involved in organising and delivering a number of projects for VAC including training initiatives, and activities supporting mental health.
In 2014 Mandira started supporting the Health Advocate volunteers in GP practices and in 2018 became the Community Links Volunteer Co-ordinator within the Camden Care Navigation and Social Prescribing Service. Her role involves recruiting, supporting and training volunteers to deliver the Community Links Service in GP surgeries, remotely, and in other community settings.
Mandira continues her involvement in mental health initiatives through the Cultural Advocacy Project where she supports a women’s Peer Support Group encouraging participants to share their experiences and support each other.
Available: Monday to Wednesday and Thursday until 2pm
Community Links Referrals and Case Management Lead
Nasrin is the lead for referrals and case management. She oversees referrals for the NHS North Central London Integrated Care Board and is instrumental in coordinating and developing Community Links, the primary access point for the Camden Care Navigation and Social Prescribing Service. In her role as our Health and Wellness Advisor, Nasrin collaborates with various NHS clinics to provide comprehensive support, partnering with voluntary sector providers, including health-related charities, to enhance our community’s wellbeing.
Additionally, as an accredited Mentor, Nasrin is committed to supporting residents at their most vulnerable stages of life. Her dedication extends to assisting individuals facing long-term health challenges, ensuring they have access to the necessary care and resources.
Available: Tuesday to Thursday
Finance Administrator
Ricky started volunteering for Voluntary Action Camden in late 2011 as an Administrator for various projects and works part-time as Voluntary Action Camden’s Building and Finance Administrator, and previously as a Grant Manager. Throughout his time at Voluntary Action Camden, he has built up his knowledge, skills, and confidence in supporting the VAC Team and Camden Groups. Ricky has a solid background in fundraising and helps groups search for funding. He is also our dedicated support for IT, website, and CRM admin officer, and supports our accountant to keep our finances on track. Ricky is usually the first point of contact when getting in touch on VAC’s website.
Membership Development Officer
Vania joined Voluntary Action Camden in July 2023 as the new part-time Membership Development Officer and is helping the Camden voluntary and community sector grow and develop as part of the VAC enhanced membership offer. She is supporting VAC members with creating sustainable solutions, joining the VAC team in launching a refreshed VAC training offer and bringing the VAC consultancy expertise to the Camden CVS organisations. Vania has worked in Brent, Kensington and Chelsea, Croydon, Lewisham, Westminster, Wandsworth and across multiple London boroughs in the voluntary and statutory sectors and has wealth of experience in the voluntary sector capacity building, fundraising, grant, project and networks management and membership engagement. She is delighted to bring her dedication and knowledge to the benefit of Camden’s diverse CVS organisations.
Available: Monday, Tuesday and Wednesday
Manager, Reach Out Camden
Our trustees
We also have two observers from Camden Council, Cllr Richard Cotton and Cllr Nash Ali.
Benaifer Bhandari is CEO of Hopscotch Women’s Centre, coming from the world’s leading health organisation dedicated to women, La Leche League. She has a passion for robust governance ensuring every action is reflected in mission and insisting deeply that every minoritised person and group have support in a person-centred and trauma informed way.
She has now taken her knowledge across to other organisations as trustee for C4 (Camden Community Centres Consortium), Chair for Global Generation and more recently she has been honoured by the appointed as Chair for Voluntary Action Camden.
Mahira is a seasoned finance professional with a decade of experience in auditing and financial management. Having worked at renowned public accounting firms, Mahira brings a wealth of expertise to the table. Beyond the financial world, she is extremely passionate about social impact, volunteering and community development. Mahira is deeply committed to fostering positive change within the community by contributing her financial acumen to drive impactful initiatives.
Harry George is a social entrepreneur with a track record building profitable businesses that deliver impact and outcomes for a variety of disadvantaged groups including people with disabilities, refugees, the homeless, and young offenders. He owns and operates hidden coffee on Camden Road, where many of these groups are supported.
As a Camden local with deep roots in the area, he is keen to engage with isolated communities within the borough and provide his own network and knowledge to the board. He is humbled to be involved in a storied organisation like Voluntary Action Camden and hopes to channel his own skills into community outcomes whilst learning from the talented team.
I’m a local government worker, charity volunteer, school governor and local activist. For over a decade I’ve been a volunteer committed to working closely with community and charity groups in Camden who focus on women and young people. I was inspired to join the VAC Board as a trustee to help steer it as we move into these ever more difficult times and ensure that it continues to deliver for our community and local groups.
Chikwaba is the African Health Forum Lead on Ageing Better in Camden (a Partnership of 7 BAME organisations). Also a qualified counsellor and therapist, she has over 10 years’ experience supporting individuals and families and is committed to delivering client-centred support that empowers individuals to self-actualise. Being a VAC Board member is a two – way street. She will be expanding her skillset and network within the field whilst bringing her experience, expertise and knowledge, especially on Black African communities. She will work towards promoting collaborations with other diverse groups to improve and for better chances of sustainability.
Tricia has over 19 years’ experience working within the voluntary sector in Camden and became CEO of Castlehaven Community Association (CCA) in May 2019. She has created, managed and delivered a plethora of community-based projects and has set up and lead many partnership projects with national & local charities, businesses and schools/collages. Tricia has worked and managed over 60 international internships and has experience in recruitment of a multitude of roles. Tricia is the vice chair of the IAG Camden board, a trustee of Camden Community Centres Consortium (C4) and a rep for C4 on the Ageing Better in Camden Strategic Board. Tricia’s interest in becoming a trustee of VAC is purely based on sharing her knowledge, experience and finding out more about the voluntary sector in Camden, whilst supporting staff & volunteers who work within VAC.
Lotis is an educator with 10 years’ experience working across Primary, Secondary, Further and Higher Education, including Camden’s own City Lit. Prior to joining VAC, she helped to build campus-wide digital systems for graduate schools in Asia, as well as running an education technology company that matched charities across the UK with highly skilled student volunteers.
Lotis is passionate about using her knowledge of digital and learning to empower local organisations to reach more beneficiaries, more effectively, and is honoured to join an organisation with a long history of innovation and supporting the borough’s most vulnerable residents.
Kathy recently retired from her work in the NHS and public health and is now enjoying using her skills and experience in new ways. She is active in the UK Public Health Register, an independent, dedicated regulator for public health professionals in the United Kingdom. She recognises the importance of voluntary and community organisations, and people themselves, to improving health and wellbeing, and reducing health inequalities. Like so many others, she has gotten to know her neighbourhood better as everyone has helped each other during the pandemic. She is pleased to be bringing her experience of health, partnerships and leading public sector organisations to her role as a VAC trustee.