Background: The Care Navigation and Social prescribing service has played and continues to play an integral role in the local pandemic response. As the response continues to evolve this paper shares some learning and raises issues to further inform decision making. The Care Navigation and Social Prescribing Service comprises of three service providers–Care Navigation by Age UK Camden, Community Links by Voluntary Action Camden and WISH Plus by Camden Council. All three working in partnership to assess, triage, advise and support residents who are registered with a GP in Camden and who have complex needs and long-term health conditions. The service has a single point of referral with an internal triage process to ensure the client has contact from the right team first time.
