Voluntary Action Camden

New Models of Care: Working Together for a Healthy London

In March I attended “New Models of Care: Working Together for a Healthy London” an event organised by the London Voluntary Service Council. The title refers to the government’s “Five Year Forward View” of the NHS which argued for a “more engaged relationship with patients, carers and citizens so that we can promote wellbeing and prevent ill-health.” The voluntary and community sector is very much at the core of this and the document specifically referred to Voluntary Action Rotherham’s Social Prescribing Service.

The day began with Jemma Gilbert from the Healthy London Partnership giving an overview of some of the capital’s key health issues. She viewed London as being “obesogenic” with childhood obesity levels being higher than New York City’s. A partial cause of this is the proliferation of cheap chicken takeaway shops which are seen as cool by many young people. In an article in the Guardian Sir Sam Everington, a Tower Hamlets GP, noted that there were 42 chicken shops per secondary school in the borough. Criticisms of youth culture weren’t Gilbert’s only target, us adults are also part of the problem, and not only with levels of drinking and smoking. She referred to the sedentary nature of much office work and called for changes to workplace culture by, for example, having walking meetings.

Dr Raj Karsandas, also from the Healthy London Partnership, talked about how he had become evangelical about social prescribing. However, he also stated that referrals to social activities such as befriending can be forgotten by GP’s who have a limited time to see patients. GP’s and social prescribing practitioners were reliant upon numerous, often out of date, service directories which were “an absolute nightmare”. A number of delegates supported this view and called for collaboration between VCSE organisations in producing better service directories.

Presentations on co-production and commissioning were given by Greenwich Co-ordinated Care, Age UK Sutton and City & Hackney Together. Afternoon workshops looked at social prescribing, funding & commissioning models and integrated care in London.

Matt Scott presented the draft interim report which looked at how VCSE health practitioners could address what was termed a “defining dilemma of our times”:

“Not only do groups have to do more with less, as austerity politics scales back investment in the sector but that with the increase in pressure we become less able to work together, more isolated, less able to exercise our collective voice to articulate collective needs, leading to even less investment and an increasingly marginalised role in health services.”

As well as recommending more collaboration between local VCSE in bidding for health and well-being contracts the report also contained a call for action to VCSE health practitioners to address deficits in support and to co-ordinate a London conference. As the London Mayoral campaign is now in full swing the LVSC’s Big Ask: Manifesto for the Mayor of London was reiterated and pertinent to some of the discussions at the end of the day were that the new mayor should ensure that the VCSE sector is recognised and included in GLA policy and delivery, co-produce a London VCSE strategy and facilitate private sector donations to VCSE groups.

Presentations from the event can be found here.

There are further events for London based VCSE health practitioners and organisations to discuss the way forward for health care in the capital including the Healthy London Partnership’s Transforming Primary Care on April 13th and Health Education England’s AHP’s Moving Forward on April 20th.

 

In at the deep end

I remember it well – the first time I ever ran a workshop for Voluntary Action Camden. The pounding heart, dry mouth, shaking hands. What if I forget what I want to say? What if my mind goes totally blank? What if..?

Several years on and some 50 or so workshops later, talking to a group of people no longer reduces me to a state of terror. It’s just part of my job, something I find rewarding and, dare I say it, even enjoyable.

But on this chilly February afternoon at a community venue near Kings Cross (Our Camden) I’m here to give moral and practical support to Yvonne, one of our volunteer Mental Health Champions.

Yvonne is knowledgeable and passionate about improving mental health awareness. But she’s about to deliver her very first wellbeing workshop and she confesses to feeling more than a tad nervous.

The subject of the session is “Sleep Hygiene – or getting a good night’s sleep.” We know that getting enough quality sleep is crucial for both our physical and mental wellbeing so we’re going to look at some small and simple changes we might make to help us get there.

As the room starts to fill up, Yvonne chats to each new arrival individually, learning names and making everyone feel comfortable. Everyone visibly warms to her engaging personality. Soon we have a lively group, ranging in age from 40ish to mid 80s.

Having established what Sleep Hygiene is not (…no it’s not about cleaning your teeth before bed or washing the sheets) and gently guiding the discussion back on track (sometimes challenging with a lively group) everything goes really well. There’s plenty of laughter too. We end up with an impressive list of ideas, all suggested by the group. Ranging from switching off your mobile phone and winding down before bed…. to going to bed at the same time every night…. to visualising having a warm relaxing bubble bath if you’re not actually able to have one.

So, huge congratulations to Yvonne for conquering those jitters and delivering such a fantastic workshop. We always knew she could do it. Yvonne’s verdict? “I enjoyed presenting the session. I was nervous but I didn’t need to be. The nervous energy I spent meant that I slept really well that night!”

Having trouble sleeping? If you find yourself regularly tossing and turning in the wee small hours, try these tips from the Sleep Council.

Or go to NHS Choices.

If problems persist, make an appointment to see your GP.

Want to know more about this Project? We train our volunteer Mental Health Champions to use a range of simple tools to get people talking about mental health and wellbeing in a way that is accessible and non-threatening. This in turn helps to break down stigma and taboos. We can offer short sessions to BME community groups on Sleep Hygiene, the Five Ways to Wellbeing and Stress Awareness. One of our volunteers can run these in Sylheti for the Bangladeshi community. We also hope to train one of our Somali-speaking volunteers to offer these in Somali in future. Starting with these everyday subjects, we hope to encourage people to talk and think more about looking after their mental health.

 Ann Wolfe

Community Development Worker (Mental Health)

Voluntary Action Camden

020 7284 6565

Social Prescribing at the Tipping Point

wellbeing

In late January I attended the inaugural Social Prescribing Network Conference held in central London and hosted by the University of Westminster, College of Medicine and the Wellcome Trust.

Social prescribing is not a new idea – it is a means of enabling primary care services to refer patients with social, emotional or practical needs to a range of local, non-clinical services, often provided by the voluntary and community sector. It is most commonly used with patients with a mental health or long term condition. You may have come across it in a variety of other guises such as books on prescription or the University College London’s Museums on Prescriptions project. The conference was the first UK meeting of practitioners, GP’s, academics and others with an interest in social prescribing. The day focused on a variety of issues some around definition others on integrating non-clinical services with primary care, regulations and standards, creating quality provision and current research in the field.

Some of the key people present were Dan Hopewell (Bromley by Bow Centre), Alyson MacGregor ( Altogether Better), Marie Polley (University of Westminster), Chris Drinkwater (retired GP), Lev Pedro (National Council for Voluntary Organisations), Nick Herbert (University of Westminster), and Richard Kimberlee (University West of England). Throughout the day I met people working with a variety of therapeutic models – ecological, art and complimentary among others. They showed the vast array of interventions that help improve a person’s health and well-being. Participants spoke about the difficulty of working with GPs who had been educated in and lived the medical model. Some GP’s present openly criticised the faith we have in them referring to, for example, the ways prescribed medicines are either not taken or are taken incorrectly and the amount of medical research that offers no clear solution to a particular health problem. Social prescribing was seen as the “trojan horse” within the traditional medical model where “subversive commissioning” could occur and patients gain access to services such as complimentary therapies which would not have been commissioned directly by the local CCG.

The day also looked at what social prescribing would mean for the voluntary sector. Voluntary and community groups run most of the projects which patients are referred to. This places VCS at the core of any sustainable social prescribing project. What this meant in the current austere climate where VCS organisations were struggling to stay afloat was a point that remained moot.

It was an invigorating and optimistic conference. There was a feeling that we were at the tipping point where social prescribing would enter into the mainstream. Conference attendees overwhelming agreed that a faculty of social prescribing should be founded.

This month the London Voluntary Service Council are surveying social prescribing projects in London and in March the National Association for Voluntary and Community Action have a member event for organisations who are already delivering or looking to support delivery of social prescribing. We’ll report on these and the implications for the voluntary and community sector in later posts so watch this space!

Peter Simonson

Sing Along Fun at Millman Street

https://www.youtube.com/watch?v=jnDLM8DVPS4&feature=youtu.be

Our Volunteer Health Advocates in GP practices talk to lots of older people who are looking for activities that help them stay fit and healthy but also have a social angle. To improve our own knowledge and pass that on to our volunteers Peter and I have been exploring some of the opportunities for older people in Camden.

During the summer we visited Sue Shickle at Millman Street Resource Centre to find out a bit more about their services. The centre is part of Holborn Community Association and offers older people activities like Tai Chi, computers, art and crafts, singing, gardening, yoga … too much to list here!

The age range of people currently enjoying the Millman Street activity programme along with the informal social environment is about 55-90 years. There are 200 plus people during the year with 25-40 attending each day. Some are still in work whilst others have very high needs such as moderate dementia.

When Peter and I arrived a singing session was in progress interspersed with a lot laughter. People were clearly enjoying themselves. It actually turned out to be a quiz but a ‘name that tune’ question had taken the afternoon in a whole new direction. So with raucous singing and laughter coming from the hall next door we attempted to have a serious conversation with Sue about the centre’s work.

Millman Street has been running since 1980– this is important. As Sue pointed out people have benefitted from the community association’s facilities over lifetimes, and indeed generations. People coming to Millman Street now may well have used other Holborn Community Association facilities as a child, teenager and parent. The approach, ‘being part of the community association by building commitment with younger people’, is key to their holistic ethos. This description from Sue has made me think it would be worth delving further – exploring the impact this approach has had on members’ well-being and life chances.

Sue described a ‘continual fight’ in a tight funding environment to keep to this ethos, not bow to pressure to separate activities. The centre increasingly has to charge for services and deal with funding regimes that don’t necessarily recognise the importance of social activity. This could eventually undermine the social value that builds up over years in centres like this. We have heard similar concerns from other community organisations – some also feel they are losing recognition under new social care regimes like Personal Budgeting and Homecare. Inevitably service cuts mean case workers are unlikely to have the time to hone their knowledge about all the great community based options service users could buy in to.

Our volunteer Health Advocates are helping to promote the rich variety of community based activity out there, both to Camden residents and clinicians. But a lot more is needed to embed a more holistic approach to health and well-being. The approach Sue describes in Holborn is one of looking after the whole person, addressing clinical and social need, allowing for prevention and cure. Many people believe that the resourcing of health and social care services needs to embrace such an approach – after all if you are elderly, feeling less mobile or finding it difficult to remember things, then that singalong quiz fun down at Millman Street might be the best stimulus to get you through the week.

To contact Sue Shickle at Millman Street email: sue.shickle@holborncommunity.co.uk

Donna Turnbull

Speed up your work by becoming a keyboard shortcut wizard!

The better you understand how to use your computer to your advantage the more quickly you can get things done. Doing things the long way round, like switching back and forth between the keyboard and mouse, can be time-consuming. But did you know, many of the actions that we undertake on the computer can be performed much faster and easier by getting to grips with a few easy-to-remember keyboard shortcuts?

Most of us are familiar with how to cut and paste but check out some if these other handy shortcuts to help make you a keyboard shortcut wizard. Why not print this out and have it close to your PC to help you remember?

enter-452718_1280

These shortcuts should work on all versions of Windows PC’s from Windows XP onwards; however, the position of keys may vary depending on keyboard make and model.  If you use a MAC then many of the shortcuts below will still work by replacing ‘Ctrl’ with the MAC ‘Command’ button. Otherwise, a full list of MAC keyboard shortcuts are available on the Apple website.

Starting with the basics……

Highlight text, sentence or paragraph

  • Highlight complete word:  Double click the word with your mouse
  • Highlight complete sentence: Triple click a word
  • Highlight word, sentence or paragraph:  hold down Ctrl + Shift together then use Left/Right/Up/Down arrows to highlight
  • Select All / everything on the page:   Ctrl + A      

Simple editing shortcuts

  • Copy:  Ctrl + C
  • Cut:  Ctrl + X
  • Paste: Ctrl + V
  • Undo:  Ctrl + Z
  • Redo:  Ctrl + Y
  • Print:  Ctrl + P
  • Insert Hyperlink:  Highlight text to hyperlink then Ctrl + K
  • Repeat the last action:   F4  e.g. to repeat highlighting text to make it bold, apply bullet points or copy a formula to the next cell in Excel.

Formating

  • Save:  Ctrl + S
  • Italic:  Highlight text then Ctrl + I
  • Bold:  Highlight text then Ctrl + B
  • Underline: Highlight text then Ctrl + U
  • Apply and copy formatting to current word, sentence or paragrapgh using Format Painter

The Format Painter function copies formatting from one place and applies it to another.  This is a real time saver and is especially useful where you want to replicate the formating of text to another section but are not quite sure which formating styles to use.

Just highlight the text you want to copy the formatting of and select format painterFormat Painter from the toolbar.  A small paintbrush now appears next to the mouse cursor. Then click on the word or at the beginning of a sentence or paragraph that you want to apply the formatting to, and hey presto – the format has been copied across.  You can repoeat this as many times as you need to, or press F4!

format painter 2

Navigation

Computer and browser shortcuts

  • Find a word or phrase:  Ctrl + F
  • To switch / cycle between open applications on the computer:  Alt + Shift

Sometimes you may have multiple windows (programs) open on your PC at the same time.  Using Alt + Shift can help you quickly switch to a different program than the one you are currently working on, and back again if you need to.

cycle through apps

 

 

 

  • Open a new window:  Ctrl + N
  • Close the current window :  Ctrl + W
  • Activate the menu bar in the active programme:  F10

Computer shortcuts

windows key

  • Windows key + E:  Opens Windows Explorer
  • Windows key + M: Minimises all open windows (show the desktop)
  • Rename a file:  Click on the file name and press F2
  • Cancel the current task:  Esc

 

Browser shortcuts

home end

  • Open a new tab:  Ctrl + T
  • Jump to the URL address bar: Ctrl + L or Alt + D
  • Jump to the search bar : Ctrl + E
  • Bookmark a page: Ctrl + D
  • Jump to the top of the pageHome
  • Jump to the bottom of the pageEnd

Zooming

Need a quick way to make text or images larger or smaller?   Try these handy shortcuts.  You will need a mouse with a roller.

  • Zoom in:   Hold down Ctrl and scroll up with your mouse roller
  • Zoom out:  Hold down Ctrl and scroll up with your mouse roller

Print Screen

Sometimes it’s easier and more helpful to show someone what’s on your screen rather than describe it, for example, letting your IT support team know the long error message you keep getting.

OLYMPUS DIGITAL CAMERA

  • Capture the entire screen:  PrintScreen – and then Ctrl + V (paste) into a document or email.
  • Capture the active window only:  Alt + PrintScreen – and then Ctrl + V (paste) into a document or email.

 

 

 

 

A complete list of keyboard shortcuts for Windows computers and Microsoft Programs is available on the Microsoft website.

A Message from Sarah Hayward, Leader of Camden Council

refugees welcome“A humanitarian crisis is unfolding in Europe of the like not seen since the Second World War. Camden Council is committing to resettle up to 20 refugee families in the borough. We are working with Citizens UK, the Refugee Council, local organisations and other local authorities to offer what help we can to families who are finding themselves in this desperate situation.

Camden has a long history of helping refugees and we know there are many people in the borough who want to do something to help.
We have already had offers of support from local residents, landlords and local organisations – if you want to join them, there are many things you can do.
We have set up a Facebook page to help share ideas and information about organisations locally and nationally who you can help by donating your money, time or practical things like clothing – visit the page, share it with your networks and post information there to help spread the word and tell us how you could help. https://www.facebook.com/events/419141928278600/.

How can I help?

  • Are you a private landlord with a property to let? Get in touch with us if you would be interested in providing help.
  • Would you be interested in fostering? Contact our fostering team or visit Camden.gov.uk/fostering for more information on how to be become a foster carer.
  • Are you part of a local organisation who could support refugees? Please get in touch and tell us how.
  • We know that a lot of people have been offering to give spare rooms. We are looking into the feasibility of such suggestions but it is likely that this won’t be possible for newly arrived refugees who need more sustainable long-term support.
  • If anyone is interested in doing something similar, please give us your details and we will update you once we have more information.

March on Saturday

At 12pm on Saturday 12 September, thousands of people across the country will march from Marble Arch to Downing Street to show their support for refugees affected by this crisis. At 10:30am we are inviting local people and organisations to meet at Camden Town Hall on Judd Street to walk down to Marble Arch together. We want to demonstrate the support in place in the Camden community.

If you are from a local organisation and can offer support to refugees in some way join us at 11am to talk to local councillors and others about your ideas.

Contact

Contact us on the Facebook page https://www.facebook.com/events/419141928278600/. or email my office on Eloise.shepherd@camden.gov.uk and we will keep you up to date as the situation progresses.”
There is a list of frequently asked questions on the Camden council website.
Camden New Journal also have information on this story.

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