Voluntary Action Camden

Introduction to Digital Transformation

Introduction to Digital Transformation

This session will introduce you to the concept of digital transformation, what it is and why it matters. Even before the pandemic, charities have started to think about how to use or integrate digital technology to improve operations and deliver better value and experiences to service users.
This introductory session will introduce you to the concept of digital transformation, what it is and why it matters, and how your organisation can approach the challenges and opportunities for digital transformation.
 

we will cover

  • Difference between digitalisation and digital transformation
  • Reasons for digital transformation What drives digital transformation How to approach digital transformation (Digital transformation framework)
  • The integration of digital technologies (Cloud etc)
  • Introduction to Cloud and cloud-based services
  • User experience
  • Operational agility
  • Introduction to Agile Approach Organisational culture Case – Study Common pitfalls/Risk
 

Learning Outcomes

  • Establish basic understanding of digital transformation
  • Learn about some core concepts and key enablers of digital transformation Learn about common pitfalls and challenges
 

Trainers Bio:

Atif Abbas, works for a large American Bank within the financial engineering division. Before joining, Atif has worked for various startups and tech firms in different counties where he led number of agile teams and lead digital product and transformation initiatives. Atif has a MBA from university of Exeter and is CMI certified senior leader and chartered Manager. The views expressed in this session are those of the trainer, and not affiliated to the organisation he works for.
 

WORKSHOP RESOURCES

If you would like to know more about Digital Transformation, either get in touch for a conversation or fill in our form to request support from us.

Introduction to GDPR Part 2: Complying with the GDPR

Introduction to GDPR Part 2: COMPLYING WITH THE GDPR

 
This two-part online course aims to provide you with basic knowledge and understanding of the UK GDPR and how to ensure compliance.
 
The course aims to raise awareness and understanding of privacy and data protection responsibilities within your role and how to help your organisation comply with the requirements of the GDPR.
Attendees will learn what is required for their organisations to comply with the regulation and how the principles should be applied within their organisation.
 Part 2: Compliance
  • Privacy Notice
  • Subject Access Request (SAR)
  • Data Protection Impact Assessment (DPIA)
  • Incident Response & Data Breach Management
  • Demonstrating Compliance
  • Conclusion
  • Key Takeaways
  • Useful Resources
  • Q&A

Short Bio:

John Adegoke, CIPP/E

Data Protection and Privacy Specialist

Accomplished professional with hands on experience and expertise in developing, implementing and managing data protection, information governance and privacy programmes, assuring compliance; an advocate for security and privacy by design principles. A fully qualified and Certified Information Privacy Professional specialising in the EU/UK General Data Protection Regulations.

Extensive experience spanning over 20 years working in the Private, Charity and Social Enterprise Sectors.

WORKSHOP RESOURCES

If you would like to know more about the impact GDPR has on your organisation, either get in touch for a conversation or fill in our form to request support from us.

Introduction to GDPR Part 1: Understanding the Legal Framework and Key Legal Requirements

Introduction to GDPR Part 1: Understanding the Legal Framework and Key Legal Requirements

 
This two-part online course aims to provide you with basic knowledge and understanding of the UK GDPR and how to ensure compliance.
 
The course aims to raise awareness and understanding of privacy and data protection responsibilities within your role and how to help your organisation comply with the requirements of the GDPR.
Attendees will learn what is required for their organisations to comply with the regulation and how the principles should be applied within their organisation.
 Part 1: Theory
  • Introduction
  • What is the GDPR?
  • What is Personal Data?
  • Key Roles
  • Data Processing Principles
  • Lawful basis for Processing
  • Consent
  • Data Subjects’ Rights

Short Bio:

John Adegoke, CIPP/E

Data Protection and Privacy Specialist

Accomplished professional with hands on experience and expertise in developing, implementing and managing data protection, information governance and privacy programmes, assuring compliance; an advocate for security and privacy by design principles. A fully qualified and Certified Information Privacy Professional specialising in the EU/UK General Data Protection Regulations.

Extensive experience spanning over 20 years working in the Private, Charity and Social Enterprise Sectors.

WORKSHOP RESOURCES

The video recording for this session is in two parts (part 1a and part 1b)

If you would like to know more about the impact GDPR has on your organisation, either get in touch for a conversation or fill in our form to request support from us.

Introduction to Cybersecurity for Small Charites and Voluntary Groups

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Training outline:

Cyber attacks to charities with an income under 100k went from 13% in 2018 to 19% in 2019. That cost an average of £9,470 to charities that lost data or assets after breaches. (Cyber Security Breaches Survey 2019, conducted for the Department for Digital, Culture, Media and Sport). This session will introduce you to the fundamentals of cyber security, best practice, the 2021 threat landscape, and give you practical, actionable information on how to protect you and your charity from cyber criminals.

Learning outcomes:

  • By the end of the session, attendees will have learnt:
  • How to ensure that the devices they use conform to best practice;
  • Antiviruses, firewalls, spam filters;
  • What to look out for when receiving suspicious emails;
  • Social engineering;
  • Common fraud;
  • Where to find more in-depth advice and guidance.

Short bio:

A director of Blue Lizard, a social enterprise providing IT services to charities, Esther Regenwetter has over 20 years’ experience in the IT industry. Having spent time both in the commercial and public sectors, she settled early on for the third sector and has a keen interest in protecting charities from criminals.

Other Resources

Introduction to Google Workspace Workshop Video and Notes

Following on from the session we ran on using Office 365 earlier this year, we will now turn to the other key player in the market place – Google Workspace.

This workshop will introduce you to Google Workplace (also known as GCloud, Suite) and some of the key applications that facilitate remote working and collaboration. Using a live demo, we will show you what Google Workspace is and what it does, with a deep dive into some of its main applications, including:

We will cover:

  • What is google (company, browser, search engine, workspace)
  • Components of workspace and what you can do with it
  • The costs and deals for not-for profits
  • Roundup of other google things (that they probably already use)

Workshop Resources

Introduction to SharePoint Workshop Video and Notes

Following on from the session we ran on using Office 365 earlier this year, this one-hour session will take a look at using SharePoint, OneDrive and Teams as an online space for storing and accessing your documents remotely.
What we will cover:
  • Benefits of moving your files online.
  • An introduction to OneDrive, SharePoint and Teams
  • Different approaches to file storage within the Office 365 platform.
  • Setting up your online file space.

This workshop is delivered in partnership with Voluntary Action Camden, Voluntary Action Islington and the Worshipful Company of Information Technologists . Data about your booking will be shared between Voluntary Action Camden and Voluntary Action Islington for monitoring purposes only.

Additional Resources

Workshop Notes

Introduction to Social Media and Digital Marketing Video and Resources

Many charities and small community groups have an interest in using social media to engage with their service users, as well as share information about their work and the difference they are making. However, many of us are unclear which channels to focus on, what are goals are and how we actually use and manage social media effectively.

This two-hour workshop will cover:

  • Benefits for charities and small groups of using social media
  • Establishing goals, objectives and targets
  • Understanding your audience
  • Branding and positioning
  • Marketing channels
  • Content and posting
  • Tracking engagement and success

Additional Resources

Workshop slides

Workshop notes

User Persona Template

Social Media Management Tools

Annual Calendar Marketing Template

 

Introduction to Microsoft Teams Workshop Video

As a result of the pandemic, many charities and community groups have had to swiftly adapt to delivering services and engaging with their stakeholders online. Many of us are now familiar with technologies like Teams and Zoom but we don’t necessarily know enough about how to use them to make the most of collaboration and remote working.

This one-hour session will focus on how to set up and use Teams to support collaboration and remote working.

What we will cover:

  • An introduction to setting up Teams
  • An overview of the Teams space and functionality
  • Using Teams for telephony
  • Common problems

 

This workshop is delivered in partnership with the Worshipful Company of Information Technologists, Voluntary Action Islington and Voluntary Action Camden. Data about your booking will be shared between Voluntary Action Camden and Voluntary Action Islington for monitoring purposes only.

 

A Hands on Approach to Choosing and Setting Up a CRM System Workshop Video and Notes

This two-hour online workshop introduced delegates to the concept of using a CRM system and database to record and manage your work. We showed how to assess your requirements for a new system, and what you need to think about before you embark on such a project. Delegates came away with working templates of a requirements specification and a scoring mechanism. These can be used to appraise the various CRM systems in the market or evaluate your existing in-house systems and databases.

What we covered:

  • What is a CRM and why use one
  • Review requirements: processes, data and priorities;
  • Demos of different CRM systems
  • Review specifications sheet and scoring sheet
  • What are your options?

 

Workshop Presentations and additional resources:

** please note, many CRM platforms do offer discounts to charities so always check to see if you qualify for free or reduced rates on licenses and additional modules.

Introduction to Microsoft 365 Workshop Video and Notes

This workshop introduced charities and voluntary groups in Camden and Islington to the Office 365 platform (O365) and some of the key applications that facilitate remote working and collaboration. Using a live demo, we showed what O365 is and what it does, with a deep dive into some of its main applications, including: Outlook Office SharePoint OneDrive Teams.

Workshop notes

https://vac.org.uk/wp-content/uploads/2020/08/0365-Workshop-Notes.pdf

Further Information

Visit our training calendar to check the latest events taking part in the IT and Digital Capacity Building Programme.

Contact Alex Charles, IT and Digital Manager for more information about the workshop or IT and digital support.

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